"Radical empathy, on the other hand, means putting in the work to educate oneself and to listen with a humble heart to understand another's experience from their perspective, not as we imagine we would feel. Radical empathy is not about you and what you think you would do in a situation you have never been in and perhaps never will. It is a kindred connection from a place of deep knowledge that opens your spirit to the pain of another as they perceive it." -- Isabel Wilkerson, from Caste: The Origins of Our Discontent
